Individualized Care for the Elderly and Handicapped aims to develop human-centered innovation approach in the design of social services. Project is sponsored by the ESF Operational Program Employment.
In this project, the aim is to develop a methodology for using human-centered approach in the design and continual improvement of social services.
To use the advanced search technology to design a portal for job searches and also to facilitate the recruitment process for companies.
Prepare a strategy of customer experience and use it to run a call center for a new service.
Change the business model of a real estate agency in order to increase sales and revenue.